Privacy Policy

De-Sign Plus (“we”, “our”, or “us”) is committed to protecting the personal information of our clients, suppliers, and website visitors in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and applicable Nigerian data-protection regulations.

1. Who We Are

De-Sign Plus is a business-to-business luxury curation and branded merchandise company operating primarily in Nigeria. We source and supply corporate gifts, branded merchandise, workwear, PPE, and custom branding solutions to corporate clients across Africa.

Responsible party: De-Sign Plus. Contact: support@de-signplus.com

2. Personal Information We Collect

We collect information only to the extent necessary to deliver our services:

• Business contact details: name, job title, business email, phone number, and company name of the individual we engage with at a client or supplier organisation.
• Delivery information: physical address and recipient details required to fulfil orders.
• Communication records: emails, enquiry forms, and notes from client engagements.
• Technical data: IP address, browser type, and pages visited, collected automatically when you use our website.

We do not collect sensitive personal information unless strictly required and with your explicit consent.

3. How We Use Your Information

• Processing and fulfilling orders and service requests
• Communicating about your project or enquiry
• Sending transactional notifications (order confirmations, delivery updates)
• Marketing communications where you have opted in or where we have a legitimate interest based on an existing business relationship
• Maintaining records required for tax and regulatory compliance
• Improving our website and services through aggregated analytics

4. Legal Basis for Processing

• Contract performance: processing necessary to fulfil an order or service agreement.
• Legitimate interests: client communications, relationship management, and fraud prevention.
• Legal obligation: where required by applicable law (e.g., tax records).
• Consent: for marketing communications where no pre-existing relationship exists.

5. Sharing Your Information

We do not sell, rent, or trade personal information. We share it only with:

• Service providers: logistics partners, payment processors, and cloud providers engaged to deliver our services, bound by appropriate data-processing agreements.
• Suppliers: where necessary to produce or deliver a custom order.
• Regulatory authorities: where required by law or valid legal process.

6. Cross-Border Transfers

Some of our service providers are located outside Nigeria and South Africa. Where personal information is transferred internationally, we ensure adequate protections are in place, consistent with POPIA section 72 requirements.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Client and supplier records are typically retained for seven years following the end of the business relationship for tax and audit purposes. Website analytics data is retained for 26 months.

8. Your Rights

You have the right to:

• Request access to your personal information
• Correct inaccurate or outdated information
• Request deletion of your information where we have no legal obligation to retain it
• Object to processing based on legitimate interests
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Regulator (South Africa) or the Nigeria Data Protection Commission

To exercise any of these rights, contact us at support@de-signplus.com. We will respond within 30 days.

9. Cookies

Our website uses essential cookies required for site operation and anonymised analytics cookies to understand usage patterns. We do not use cookies for targeted advertising. You can disable cookies in your browser settings; this may affect site functionality.

10. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure, including encrypted data transmission (TLS), access controls, and regular security reviews.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated to existing clients by email. The current version is always available at this URL.

12. Contact

Questions about this policy should be directed to: support@de-signplus.com